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Returns and Exchanges


For Retail Items we accept returns within 14 days for full price items only. Product must be in unused condition and in the original packaging with tags in order to request a return. You will be responsible for postage costs. 



We have a 14 day policy for exchanges, available only for full price items.  


Sale Items 

Unfortunately, we cannot accept returns or exchanges on sale items.


To request a return or exchange please contact us at hello@cocoandnero.com or phone +61 459809601