[{"id":160471384151,"handle":"all-products","title":"ALL PRODUCTS","updated_at":"2024-05-13T02:46:57+10:00","body_html":"\u003ch2\u003eStyle Your Pooch with Trendy Dog Accessories and Clothes|\u003c\/h2\u003e\n\u003cp\u003eYour pooch's style with our premium dog accessories. From trendy dog clothes, Coco and Nero, find the perfect products at our Sydney pet store. Your furry friend deserves the best.\u003c\/p\u003e\n\u003ch3\u003e\n\u003cstrong\u003e\u003cspan data-preserver-spaces=\"true\"\u003eDog Clothes:\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan data-preserver-spaces=\"true\"\u003e\u003c\/span\u003e\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eDiscover a range of stylish dog clothing that combines comfort with fashion. From cozy sweaters for chilly days to trendy outfits for special occasions, our collection ensures your pooch is always on point.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan data-preserver-spaces=\"true\"\u003eAustralian \u003ca href=\"https:\/\/www.cocoandnero.com\/collections\/dog-accessories\"\u003eDog Accessories\u003c\/a\u003e:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eShowcase your pup's unique personality with our Australian-inspired dog accessories. From native prints to iconic symbols, our accessories add a touch of Down Under flair to your furry friend's look.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan data-preserver-spaces=\"true\"\u003eTrendy Dog Collars:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eUpgrade your dog's collar game with our trendy options. Choose from various designs, including vibrant colors, patterns, and durable materials. Our collars are not just accessories but statements of style.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan data-preserver-spaces=\"true\"\u003ePuppy Collars Australia:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eFor the newest additions to your family, explore our adorable puppy collars. Designed for comfort and cuteness, these collars are perfect for your little furball.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan data-preserver-spaces=\"true\"\u003ePet Store Essentials:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eBeyond fashion, our pet store offers essential items for your dog's well-being. From quality dog food to grooming supplies, we have everything you need to keep your pup happy and healthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan data-preserver-spaces=\"true\"\u003e\u003ca href=\"https:\/\/www.cocoandnero.com\/collections\/harnesses\"\u003eDog Harness\u003c\/a\u003e Collection:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eEnsure your dog walks in style and comfort with our range of fashionable \u003ca href=\"https:\/\/www.cocoandnero.com\/collections\/harnesses\"\u003edog harnesses\u003c\/a\u003e. From adjustable straps to breathable materials, our harnesses prioritize your pup's comfort while adding a touch of flair.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eShop now to find the perfect products for your pooch, whether for everyday essentials or unique statement pieces. Elevate your dog's wardrobe and lifestyle with our carefully curated selection of clothes and accessories. Visit our store and treat your furry friend to the latest trends in dog fashion!\u003c\/span\u003e\u003c\/p\u003e","published_at":"2020-06-27T10:13:21+10:00","sort_order":"alpha-asc","template_suffix":"","disjunctive":true,"rules":[{"column":"variant_inventory","relation":"greater_than","condition":"0"},{"column":"title","relation":"contains","condition":"hat"}],"published_scope":"global","image":{"created_at":"2023-10-14T18:16:39+11:00","alt":"Best dog accessories and cloths","width":1341,"height":1833,"src":"\/\/www.cocoandnero.com\/cdn\/shop\/collections\/image_c8cd9da2-0ccd-4f69-a1d2-9996419af015.jpg?v=1710963810"}},{"id":160471449687,"handle":"dog-accessories","title":"DOG ACCESSORIES","updated_at":"2024-05-13T02:50:17+10:00","body_html":"\u003ch2\u003e\u003cspan data-preserver-spaces=\"true\"\u003eTop Dog Accessories for Effective Coaching.\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eExplore the finest dog accessories curated for Australian pups. Discover top-notch choices that blend style and functionality. \u003c\/span\u003e\u003cspan data-preserver-spaces=\"true\"\u003eDogs are more than just pets; they are beloved members of our families. As pet owners, we strive to provide our furry friends with the best possible care, including a healthy diet, regular timing exercise, and visits to the vet. Dog accessories are essential items that make life easier for dog owners and improve the quality of life for dogs.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan data-preserver-spaces=\"true\"\u003eBest Dog Accessories for Unmatched Safety.\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eSafety should always be a top priority when it comes to our pets. Puppy accessories such as \u003ca href=\"https:\/\/www.cocoandnero.com\/collections\/dog-collars\" title=\"Best Dog Collars.\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong\u003ecollars\u003c\/strong\u003e\u003c\/a\u003e, \u003cstrong\u003eleashes,\u003c\/strong\u003e and \u003ca href=\"https:\/\/www.cocoandnero.com\/collections\/harnesses\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong\u003eharnesses\u003c\/strong\u003e\u003c\/a\u003e are essential for controlling our dogs when out in public and keeping them safe. A sturdy leash or harness can prevent dogs from running into traffic, while a reflective collar can make them more visible in low-light conditions.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan data-preserver-spaces=\"true\"\u003eElevate Comfort with Dog Accessories!\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eDogs, like humans, enjoy a comfortable life. Dog accessories such as beds, blankets, and pillows provide comfort and warmth to dogs, especially during the colder months. A comfy mattress can also prevent the development of pressure sores and other injuries. Additionally, dog clothes and booties can protect dogs from the elements and prevent them from getting injured, especially when walking on rough terrain.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan data-preserver-spaces=\"true\"\u003eDog Grooming is Important for Your Pet! \u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003e\u003ca href=\"https:\/\/www.cocoandnero.com\/collections\/dog-grooming-products\" title=\"Best Grooming Products\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong\u003eDog Grooming\u003c\/strong\u003e\u003c\/a\u003e is an essential aspect of Puppy care that helps maintain a dog's health and hygiene. Dog accessories such as brushes, combs, and nail clippers are crucial tools that help keep dogs clean and well-groomed. Regular grooming can prevent the development of skin conditions and infections and keep your dog's coat healthy and shiny.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan data-preserver-spaces=\"true\"\u003eDog accessories designed for practical training.\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eDog Training is an essential aspect of dog ownership, and dog accessories such as training collars and clickers can help make the process easier. Dog Training collars such as the choke chain or pinch collar can be practical tools for correcting unwanted behaviors, while clickers can reinforce positive behaviours. Dog accessories such as treat pouches can also be helpful during training sessions, as they provide a convenient place to store treats.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4\u003e\u003cspan data-preserver-spaces=\"true\"\u003ePup's entertainment with top-notch choices.\u003c\/span\u003e\u003c\/h4\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eLike humans, dogs need entertainment and stimulation to stay happy and healthy. Dog accessories such as toys and puzzles provide Pups with the mental and physical stimulation they need to stay active and engaged. \u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-preserver-spaces=\"true\"\u003eBuy the Best Dog Accessories for Style and Comfort.\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eElevate your pup's lifestyle with the best in dog accessories. Explore and buy our top-rated choices for style and comfort, ensuring your furry friend lives in ultimate luxury. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e","published_at":"2020-06-27T10:14:20+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"title","relation":"not_contains","condition":"jumper"},{"column":"title","relation":"not_contains","condition":"collar"},{"column":"title","relation":"not_contains","condition":"coat"},{"column":"title","relation":"not_contains","condition":"lead"},{"column":"title","relation":"not_contains","condition":"shampoo"},{"column":"title","relation":"not_contains","condition":"conditioner"},{"column":"title","relation":"not_contains","condition":"balm"},{"column":"title","relation":"not_contains","condition":"detangler"},{"column":"title","relation":"not_contains","condition":"cologne"}],"published_scope":"global","image":{"created_at":"2022-05-13T20:14:57+10:00","alt":"Best dog clothes and accessories , dog clothes, pet store, dog clothes Australia,, dog clothing,puppy collars Australia, , ","width":1170,"height":1560,"src":"\/\/www.cocoandnero.com\/cdn\/shop\/collections\/image_0307863e-a93d-4fbf-97ee-d27067533dd1.jpg?v=1710963687"}},{"id":260422729815,"handle":"dog-harnesses","updated_at":"2024-05-02T22:35:22+10:00","published_at":"2021-02-26T16:35:53+11:00","sort_order":"best-selling","template_suffix":"","published_scope":"global","title":"DOG HARNESSES","body_html":"\u003ch2 data-mce-fragment=\"1\"\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003eBest and most stylish Harnesses for dogs.\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003eLooking for the perfect dog harness? Look no further! Our selection of dog harnesses caters to dogs of all sizes, from pups to giant breeds. Whether searching for the best dog harness for your furry friend or an easy-to-use option, we've got you covered.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003eOur dog harnesses are designed with \u003cstrong\u003ecomfort and durability\u003c\/strong\u003e, ensuring your pet stays secure and comfortable during walks or outdoor adventures. Made from \u003cstrong\u003ehigh-quality materials\u003c\/strong\u003e, our harnesses provide maximum support while minimizing strain on your dog's neck and back.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003eOur puppy harnesses offer a snug fit without restricting movement \u003cstrong\u003efor small dogs,\u003c\/strong\u003e while our\u003cstrong\u003e large dog\u003c\/strong\u003e harness features adjustable straps for a custom fit. With easy-to-use buckles and quick-release snaps, putting on and taking off the Harness is a breeze.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003eChoosing the correct Harness for your puppy \u003c\/span\u003e\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003eChoose various styles and colors to suit your dog's personality and preferences. Whether hiking through the wilderness or strolling through the neighbourhood, our dog harnesses will keep your furry companion safe and secure every step of the way. \u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eA Puppy harness is a piece of equipment consisting of straps surrounding the pup's torso. It is used to guide, hold, and lift the dogs or to utilize its pulling power. It reduces tension on the neck when the dog pulls and provides free breathing during daily walks.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003eBenefits of using dog harnesses \u003c\/span\u003e\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003eOne of the main benefits of a dog harness is the \u003c\/span\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003ereduced risk of neck and spine injuries\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003e. Unlike a collar, which places all the pressure on your dog's neck, a harness distributes the force of the leash across your dog's chest. This can help prevent injuries, especially in smaller dogs or breeds with delicate throats.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4 data-mce-fragment=\"1\"\u003eImportant considerations when selecting a puppy harness\u003c\/h4\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003eUnlike collars that can pressure your dog's neck and trachea, a harness \u003c\/span\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003edistributes the pressure across your dog's body\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003e. This is especially important for dogs that pull or have respiratory issues. A harness can also provide better stability, preventing your dog from slipping out of their collars or running away.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003eShop our collection of dog harnesses in Australia today and give your dog the comfort and security they deserve on their daily walks and adventures.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003eA dog safety belt can protect the dog and other passengers in a car or truck\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-preserver-spaces=\"true\" data-mce-fragment=\"1\"\u003e.\u003c\/span\u003e\u003c\/p\u003e","image":{"created_at":"2022-04-04T15:49:14+10:00","alt":"Best dog harness, dog harness Australia, dog harnesses, best dog harness, dog harnesses Australia, harness dog, harness for dogs, large dog harness, easy dog harness, puppy harness, small dog harness","width":747,"height":1052,"src":"\/\/www.cocoandnero.com\/cdn\/shop\/collections\/image_18f4cfa2-4c71-4456-9604-2bfb029e2277.jpg?v=1710421272"}},{"id":261336498263,"handle":"emma-firenze","updated_at":"2024-05-13T02:50:17+10:00","published_at":"2021-07-23T15:26:11+10:00","sort_order":"best-selling","template_suffix":"","published_scope":"global","title":"EMMA FIRENZE COLLECTION","body_html":"\u003ch2\u003e\u003cspan data-preserver-spaces=\"true\"\u003eEMMA Firenze's Exquisite Collection\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003e\u003cstrong\u003eEMMA Firenze\u003c\/strong\u003e is a \u003cstrong\u003ebrand\u003c\/strong\u003e of excellence in designing and producing dog articles exclusively Made in \u003cstrong\u003eItaly\u003c\/strong\u003e.\u003c\/span\u003e\u003cstrong\u003e\u003cspan data-preserver-spaces=\"true\"\u003e It\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-preserver-spaces=\"true\"\u003e is a Luxury Brand for dogs known worldwide and renowned for using precious materials chosen specifically for your dog's comfort and wearability. Emma Firenze is \u003cstrong\u003ehandmade\u003c\/strong\u003e by Florentine artisans from Brass, Silver, Twill, Moleskin, Consentino, Italian Silk, Leather, and gorgeous Fabrics from Chanel.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eResearch, ideation, innovation, Florentine tradition, customized and personalized production—these trademarks distinguish us in the market for high-quality products for our four-legged friends.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan data-preserver-spaces=\"true\"\u003eChoose from the EMMA FIRENZE Collection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eEMMA FIRENZE stands out for \u003c\/span\u003e\u003cstrong\u003e\u003cspan data-preserver-spaces=\"true\"\u003eits utmost attention to detail in all stages of production\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-preserver-spaces=\"true\"\u003e, from the conception of models and prototypes to the procurement of the best raw materials, from production to packaging. It offers unique, exclusive, and unmistakable handmade products.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-preserver-spaces=\"true\"\u003eWhether you're looking for handmade designer \u003cstrong\u003e\u003ca href=\"https:\/\/www.cocoandnero.com\/collections\/dog-accessories\" target=\"_blank\" rel=\"noopener\"\u003edog accessories\u003c\/a\u003e,\u003c\/strong\u003e luxury \u003cstrong\u003e\u003ca href=\"https:\/\/www.cocoandnero.com\/collections\/dog-collars\" target=\"_blank\" rel=\"noopener\"\u003edog collars\u003c\/a\u003e,\u003c\/strong\u003e \u003ca href=\"https:\/\/www.cocoandnero.com\/collections\/dog-leads\" target=\"_blank\" rel=\"noopener\"\u003e\u003cstrong\u003edog leashes,\u003c\/strong\u003e\u003c\/a\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan data-preserver-spaces=\"true\"\u003eDog Carrier bags\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-preserver-spaces=\"true\"\u003e, bespoke clothing, or a \u003ca href=\"https:\/\/www.cocoandnero.com\/collections\/dog-jumpers\" target=\"_blank\" rel=\"noopener\"\u003e\u003cstrong\u003ecozy sweater\u003c\/strong\u003e\u003c\/a\u003e, Emma Firenze provides luxurious options that reflect a commitment to quality and design.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","image":{"created_at":"2021-07-23T15:26:10+10:00","alt":"Best Emma Firenze, emma firenze collection, EMMA Firenze , EMMA FIRENZE, collection, EMMA","width":100,"height":100,"src":"\/\/www.cocoandnero.com\/cdn\/shop\/collections\/pontevecchio_foulard2-100x100.jpg?v=1710872092"}}]
EMMA FIRENZE HAND MADE HARNESS IN CANVASS & DENIM PERSONALISED WITH NAME (up to 6 letters)
$165.00
We are now offering the Innovative Emma Firenze Harnesses in 2 Materials - Canvas & Denim Personalised with Name (up to 6 characters)
The CANVAS HARNESS is made of resistant ecru canvas fabric coupled with a yarn-dyed Madras Cotton in two colours: choose between a pink/red tartan and a green/blue tartan
The DENIM HARNESS is made of an indestructible dark blue Japanese Denim coupled with a yarn-dyed checked cotton fabric in two colours: choose between the pink/white and light blue/white check.
Both Materials combine lightness with stylish comfort and durability.
At the centre of the back, the garment is reinforced with a resistant technical fabric ribbon on which the metal D-ring for attaching the leash is sewn.
On the ribbon you can have your Pup’s name embroidered in a contrasting colour, upon request and at no additional cost.
The very fast Velcro closure system for the smallest puppies and metal snaps for the older ones, guarantees maximum comfort for your dog and total peace of mind for you.
This is definitely the most comfortabledog harnessfor your puppy both in terms of ergonomics and weight (it really weighs a few grams). Natural fabrics give freshness and does not heat your dog.
The harness is a recommended choice for dogs with breathing difficulties, such as Pugs and French Bulldogs.
This model, available in 5 sizes, protects our four-legged friend from any injuries caused by sudden jerks and, unlike other models, does not compress the armpits and protects from problems in the front joints, avoiding damage to the alignment of the legs.
NOTE: WHEN PURCHASING PLEASE SELECT A SIZE ACCORDING TO THE SIZE CHART & INCLUDE A NOTE AT CHECKOUT PROVIDING YOUR PUP'S NAME FOR THE EMBROIDERY (MAX 6 CHARACTERS)
PLEASE NOTE THIS ITEM IS MADE TO ORDER AND WILL TAKE 10 DAYS PLUS POSTAGE TIME.
Delivery & Returns
Size Chart - see in description/photos
For Retail Purchase we offer Free Australian shipping on orders over $150 otherwise standard shipping is $10 and express is $20.
New Zealand shipping is free on all orders over $280. Standard shipping is $35 and express is $45. All other International shipping is available for $45
We offer a 14 day change of mind return and exchange policy on all full price items. Items must be returned in original condition with tags attached with packaging at customer’s expense. Sale items cannot be returned or exchanged.
This section doesn’t currently include any content. Add content to this section using the sidebar.
Delivery & Returns
For Retail Purchase we offer Free Australian shipping on orders over $150 otherwise standard shipping is $10 and express is $20.
New Zealand shipping is free on all orders over $280. Standard shipping is $35 and express is $45. All other International shipping is available for $45
We offer a 14 day change of mind return and exchange policy on all full price items. Items must be returned in original condition with tags attached with packaging at customer’s expense. Sale items cannot be returned or exchanged.